Icy Paw Productions
By asking for a quote for a commission you are agreeing to this TOS/Disclaimer
Questions or comments, email email@example.com
Anyone that places an order must be 18 or older.
Must have valid form of ID.
Shipping and tracking:
Tracking is placed upon all commissions. Every package is insured for the amount it was commissioned for, sans shipping.
I do ship overseas, however international packages may be subjected to additional customs/duty fees/etc. The commissioner is responsible for paying possible customs/duty fees. All international orders must be paid through PayPal.
Changing a feature/design/character:
If you would like to change a feature on your order, please tell me ASAP before work begins. If I have already made any of the pieces that need to be redesigned, it will be at your expense, so make sure you know what it is you want before you order.
Changing the character's species/design/style during construction is unacceptable, as it would require an entirely new quote.
Canceling a commission:
If you cancel the commission, the 40% deposit is forfeit, as well as the time/work/purchased supplies I have put into the piece will not be refunded. I will choose whether to complete and alter the costume or not, and sell it for my own profit.
Keeping in contact is a must, if I am unable to get a hold of you after several attempts over a span of 2 months, any work and money put down is forfeit. Please notify me ASAP if you are going away, can't make a payment, some sort of emergency has occurred, or something is holding you up. I am fairly flexible when it comes to life throwing unexpected curve balls with my commissioners, but please let me know what’s going on so arrangements can be made between us.
Things I will do:
Artistic freedom commissions
Bodysuits, for previous customers that have partials or heads from me, for the costume I have made only.
I do take just pieces commissions! For example, if you want just a head, or just a tail, or both I can do that for you.
Work off of resin bases from other makers. This is my exception for moving jaws, see content below.
Work with materials given, please see Q&A for more info.
Here's an example reference with detailed notes showing what an acceptable character sheet should be.
Things I will not do:
Commissions that I will not agree to usually pertain to being over the PG rating, reference sheet is poorly done, reference sheet of a copyrighted character, or the character is deemed too complicated to be turned into a costume. I will follow any references that are given, however I will make the product in my artistic representation of the character's design.
Copyrighted material, anything that has been trademarked or copyrighted that does not belong to the commissioner.
Adult material of any sort, no exceptions.
This isn't entirely a won't, but I really prefer not making realistic styles, it's just not my forte.
Show work in progress for smaller orders, including everything but heads Full suits, and partials.
Will not be making moving jaws, until I find a more suitable way that works with my style.
Returning for repairs and upkeep:
When returning something for repairs please have the item(s) thoroughly cleaned. Anything I deem filthy will not be worked on, and will be returned at your expense, and/or washed at your expense.
I will only fix costumes that I have personally made. If someone else, such as another suit maker you hired, or yourself tried to alter anything on a costume I have made, I will not repair that costume/piece. I the artist take no responsibility for other suit maker’s work, or your own. If you need it altered, I will do so for a fee determined by the type of repair. The buyer is responsible for shipping costs.
I will fix any costume piece that I have made within the first 30 days of being received, free of charge, not including shipping and handling. This does not include instances similiar to "Oh I want this marking on the face to be a different color and shape" or "I don't want my character to be a cat anymore, can I change it?” Changing a feature after the costume is finished is rather difficult, so be sure you know what you want before you place an order.
If there are obvious signs of neglect, I as the artist have the right to charge whatever amount it will take to repair the costume piece. If I deem that the costume piece cannot be fixed do to neglect, I will return it at your expense.
Fur by any means should NEVER be put under heat! When washing your suit/pieces put them on the COLD/COLD setting. When drying the suit/pieces hang drying is best, with a few fans pointed at them. It helps to reverse the costume/pieces (when applicable) to dry the inside, then turn back out and dry the fur side, visa versa. You can use your dryer machine, but use it at your own risk, everyone's dryers dry differently some use heat even if its "air only" Don't forget to brush the furred pieces out while the costume is drying.
Common Questions, and Answers:
Q: Can I fit my glasses under the mask?
A: Not at the moment. However I am still devising a way that will work with my style.
Q: Can I ask for a quote?
A: Sure! They are only available during scheduled openings though, keep an eye out for those postings on my social media.
Q: I like your style, but I want my costume to look exactly like my reference sheet. Can you do that?
A: While I would love to capture your costume exactly like your reference, I will follow any references that are given, however I will make the product in my artistic representation of the character's design.
Q: Will you show me progress pictures?
A: For partials, full costumes, and heads yes, for all else no. Work in progress or “WIPs” are strictly for the customer, not to be reposted or distributed unless I the artist give permission.
Q: I have something that needs to be repaired but you didn’t make it, can you still fix it?
A: Normally I don't do refurbishments, though I will take on smaller projects if the fix is reasonable. Be sure to send me pictures and details of the construction/structure of the piece, from there I can determine if I can help you with it.
Q: I have faux fur, or other parts that I want you to use for my costume; can I send them to you?
A: Depends on the quality of the pieces. If it is fabric related, I’ll need either a picture, where you got it, or a swatch to determine if it can be used. If it’s a resin base I’ll need to know who the maker is, and if base has any fault. For pieces such as noses, claws, eyes, and the like, a clear picture of them and some measurements will determine if they will work for the project.
Q: Is that real fur you use? Will you use real fur for costumes if I send it to you?
A: No. Real fur dry rots over time, and does not wash well, its also unethical.
Q: Where do you get your faux fur?
A: CR Craft's, Distinctive Fabric, Jo Ann's, other costume makers, Fabric.com, and other fabric sites.
Q: I plan to resell somthing you made, is that ok?
A: Absolutely ok! If you altered the piece, or did any alterations, mention so to the buyer/auction/etc.
Q: Can I have/use/or will you sell to me your patterns? Where do you get your patterns?
A: Sorry but no, I hand draft all of my patterns. I do not give my patterns out, nor do I sell them.
Q: Can you teach me or give me tips on how to make costumes?
A: While I would like to help, I cannot. There are however many crafting websites out there that can help guide you with your project.
Base Estimate Prices in USD: Do not include shipping:
Partial Suit: $2,000. (Head, tail, hand paws, standard feet paws, arm sleeves, leg sleeves)
Full suit: $3000.
Bodysuit: $900. (Must have matching partial/head from me)
Arm Wings: $400.
Hands: (starting at $80 for flat paws)
Feet paws: $250.
Ears on a headband: $50.
Paw warmers: $45.
Key Paws: $5.